Refund Policy – MereShiv.in

At MereShiv.in, we strive to provide the best quality devotional products and a satisfying shopping experience. However, if you are not completely satisfied with your purchase, we offer a hassle-free refund policy as per the guidelines below.

1. Eligibility for Refund

We accept refund requests under the following conditions:

• You received a damaged, defective, or incorrect product.
• The item delivered does not match the product description on our website.
• The product is missing essential parts or accessories as per the listing.
• The request is raised within 7 days of delivery.

2. Non-Refundable Items

Certain items are not eligible for a refund, including:

• Used, opened, or damaged products due to customer mishandling.
• Customized, energized, or personalized spiritual items.
• Items purchased during special promotions, sales, or clearance.
• Rudraksha, Yantras, and Prasad items (due to spiritual sanctity).

3. Refund Process

To request a refund, follow these steps:

1. Contact Us – Email us at sales@mereshiv.in within 7 days of delivery with order details and images of the product.
2. Approval & Return – Once your refund request is reviewed and approved, we may request you to return the product in its original packaging.
3. Refund Issuance – After receiving and inspecting the product, we will process the refund within 5-7 business days through the original payment method.

4. Late or Missing Refunds

• If you haven’t received your refund within 7 business days, please check with your bank or payment provider.
• If the issue persists, contact us at sales@mereshiv.in for assistance.

5. Changes to the Refund Policy

MereShiv.in reserves the right to modify this refund policy at any time without prior notice. Customers are encouraged to review our policy periodically.

For any queries or assistance, please contact our customer support team at sales@mereshiv.in

🛍️ Shop with Confidence at MereShiv.in – Your Trusted Devotional Store! 🙏